Frequently Asked Questions:
1. Why should I mediate?
Family mediation is a great way to resolve disagreements, have constructive conversations, and reach practical agreements about children, finances, and other important matters during separation or divorce.
We offer a safe and respectful space, supported by impartial mediators, to help you work through issues you’ve struggled to resolve on your own.
Mediation is:
Focused on the future
Less stressful and quicker than court
More affordable than using solicitors
If you have children, mediation can improve your ability to co-parent, communicate, and solve problems together – which benefits everyone, especially the children.
2. What is a MIAM?
MIAM stands for Mediation Information and Assessment Meeting.
It is an individual meeting of around 45 minutes to an hour where you and your mediator will hear a little about what has brought you to mediation, and look in detail at the process to ensure it’s right for you. You’ll have a chance to ask questions and explore alternatives to family mediation.
3. What happens in a MIAM?
Your Mediation Information and Assessment Meeting gives you and the mediator the opportunity to discuss your situation and understand how mediation works. You’ll then decide whether to proceed.
The mediator will also talk to you about other available options and signpost you to support or further information if needed.
4. Can I attend online?
Yes, we can facilitate mediation sessions via Zoom if preferred or if travel is difficult. Just let us know what works best for you.
5. How much does family mediation cost?
You can find a full breakdown of our fees on our Fees Page.
6. Can I get help with the cost of mediation?
Yes, there are a couple of ways:
The Family Mediation Voucher Scheme provides £500 towards the cost of mediation when discussing child arrangements. It’s not means-tested and is available to parents and grandparents. Contact us to find out if you’re eligible.
Legal Aid: If you receive Universal Credit or other income-based benefits, you may be eligible for Legal Aid. Please note, TalkFIRST is not registered for Legal Aid, but you can find more information and a Legal Aid–registered mediator here:
www.familymediationcouncil.org.uk
7. Is mediation compulsory?
No, mediation is voluntary.
However, if you plan to apply to the Family Court for child arrangements or a Financial Order, the court will expect you to have at least considered mediation. This means attending a MIAM with an accredited mediator.
If you choose not to proceed with mediation, the mediator can provide you with a signed certificate to include with your court application.
8. How long does it take to get a divorce in the UK?
A divorce takes a minimum of 6 months in the UK. This includes a mandatory 20-week period of reflection between the application and conditional order. Timings can vary depending on your circumstances.
9. Once we’re divorced, are our financial ties severed?
No. Your financial ties are only severed once a Financial Order has been made by the court. Mediation can help you reach agreements about property, savings, pensions, and other financial matters – and prepare the necessary documentation to formalise it.
10. How can mediation help?
Mediation can support you in making decisions about:
Parenting arrangements and schedules
Children’s schooling, routines, and time with wider family
What happens to the family home
Dividing savings, assets, and debts
Child maintenance and financial support
Communication and how to resolve future issues
Mediation focuses on solutions – not just paperwork.
11. Is mediation the same as counselling?
No. Family mediation is not about repairing your relationship.
It’s about helping you move forward, make arrangements, and reduce conflict – especially when children or finances are involved.
12. How do I know the process will be fair?
Mediators are completely impartial.
They don’t take sides, give advice, or make decisions – but they will explain your options, raise important considerations, and help guide the conversation so it stays respectful and productive.
13. I live too far from Wigan – can you still help?
Yes. We can travel to a more convenient location (additional travel costs may apply), or offer online sessions. Get in touch to discuss what suits you best.
14. What if there has been domestic abuse?
Clients must feel safe before, during and after mediation.
Please let us know if you have concerns or if domestic abuse has been part of your experience. Your mediator will assess suitability with you and talk about support options or alternatives if mediation is not appropriate.
