Our person-centered and skills-based mediation training will enhance your understanding and skills needed to facilitate mediation yourself.
TalkFirst offers the following training opportunities:
Accredited Mediation Training – Helping Others Reach Agreement – Three day
Our accredited three day mediation training takes participants through the process of mediation step by step from start to finish. This skills based course gives practitioners the skills and resources to resolve conflict.
The course aims include:
- To explore conflict and the different responses to it
- Understand mediation versus other resolution methods
- Enhance participants self-awareness and confidence
- Show how impartiality and empowerment work in practice
- For participants to practice using basic mediation skills
- To enable participants to deal with conflict effectively
By the end of the course participants will understand how conflict escalates, how power imbalance affects communication and what skills and strategies help people find common ground. The course will give confidence and increase skills in facilitation mediation and enabling people to reach agreement.
Cost: £275 per delegate.
Concessionary costs for organisations commissioning in-house training. *other costs maybe incurred dependent on location.
Mediation Skills Overview – One day
The Mediation Skills gives an overview of the core components and process of mediation, looking specifically at impartiality, confidentiality and the skills needed for those in conflict to move towards a mutually agreed solution.
This course is suitable for professionals working with conflict situations whether client-based or in their own workplace. Or indeed for anyone who is interested in resolving conflict effectively.
Cost: £59 per delegate
New dates coming soon. Please check back for details of forthcoming ‘open’ training events or call Tracy to discuss the requirements of your organisation.
** Our training is always well received. We are confident that our mediation courses deliver ‘what they say on the tin’ and that you will be completely satisfied – so confident that we will offer a money back guarantee to delegates whose expectations are not met. All we ask is that you make sure the course is for you before you book. We are always happy to talk about the content of our training and your particular requirements before you book.